Nailing your authenticity: The case for digital brand guidelines

a branding iron pressed into a technology background
Digital is the status quo 

We’re all doing our best to meet the ever-growing demand for organisations to ‘go digital’.

Whether we’re trying to reach more customers, more effectively market our products and services, minimise our carbon footprint or deliver more cost-effective business solutions, finding a digital – and in many ways more accessible – solution is pretty much today’s standard course of action.

The opportunities when we meet a new audience in a new space are obvious. But what about the pitfalls?

The potential for being misunderstood, taken out of context, or having your brand diluted across multiple platforms becomes more likely – especially when considering the speed at which online content is delivered.

And it’s for this reason that our brand identity becomes even more important.

What are brand guidelines?


Your brand guidelines are the rules which determine how your brand is presented to the world. It usually contains information about your brand name and how it’s used, your corporate logo, brand colours, fonts, tone of voice etc.

Your brand guidelines should clearly illustrate how your brand identity is portrayed and communicated to consumers, providing a reference point for employees and clients alike.  

And we need them, because when your brand remains consistent, it remains recognisable.  

Research has shown 86% of consumers say that authenticity is a key factor when deciding what brands they like and support. And when we think about it, it makes complete sense. 

Imagine you nip into your local corner shop to buy a bottle of Coca Cola. Only, the label on the bottle looks strange. In fact, it’s not the typical Coca Cola red at all – it’s bright orange.

And, come to think of it, the font looks different too: It’s narrower than you remember. And not as cursive. Plus, the bottle’s neck is slightly longer. But the drink is still claiming to be authentic, traditional Coca Cola – what’s the likelihood this is a fake?

Maybe you risk it. Or maybe you pick the more familiar-looking bottle of Pepsi, instead.

According to PwC’s consumer insights survey, customers selected trust as their number one reason for choosing a retailer. And how can you expect customers to trust your brand if you don’t remain consistent?

The need for maintaining brand consistency across platforms is critical, because it promotes authenticity and trust. In fact, ensuring a consistent representation of your brand can increase revenue by as much as 33%.

With 80% of consumers agreeing that a signature colour increases brand association and recognition, the importance of sticking to your guidelines – is hard to overstate.

 What about having a refresh? 

There’s nothing wrong with intentionally refreshing your brand. In fact, updating your branding every few years ensures you stay modern, and reflects your company’s ability to evolve with the times.  

But with any brand refresh, your guidelines need to be refreshed too.  

Many organisations keep their brand guidelines in a PDF or printed format, meaning you’ll need to factor in time-consuming tasks: updating your documents, checking and proofing them, making amends, artworking them and having them signed off – all this on top of your rebranding process.

But there is a better way.

Digitising your brand guidelines allows for quick and resource-light updates to guidelines, that are quick to roll out and distribute to all relevant stakeholders.

Creating digital brand guidelines

A digital brand guideline ‘book’ can be accessed from anywhere, at any time, and on any device – without the trouble of having to locate a physical copy, or share a long-lost PDF that’s buried on your desktop. Simply share the link, and go. 

At Proctors, we use Webflow to create and update our clients’ digital brand guidelines. Whether they’re used by your colleagues, your customers, media or external business partners, making your guidelines accessible on Webflow gives everyone clear direction on presenting your brand consistently.

Even better, with Webflow, elements such as your logos, fonts and colours can be downloaded by anyone you share the link with. So in today’s digital first world, your media partners or social media managers can remain responsive when it comes to pushing out branded content.

Plus, with digital-first increasingly the norm, companies who use motion graphics in their brand elements can demonstrate real, live examples in their digital brand guidelines book too – something which isn’t possible in other formats.

Even large organisations with lots of different sub-brands can benefit from Webflow’s flexibility. It’s a quick and efficient process to create and update your guidelines, whether you need to edit just one page or to build and deploy several branding ‘chapters’. Plus, any changes or updates can be highlighted on the landing page, so all employees are made aware of them.  

With Webflow’s no-code format, any brand refresh updates can be easily executed by your marketing team, meaning you’ll save masses of time on updates. Not to mention avoiding the need to print – and that’s one big environmental benefit.

Scaling up with Webflow

If you want your brand to remain trusted in the digital era, you need to practice consistency.

With easily accessible guidelines, you’ll be able to ensure you’re presenting an authentic brand. So you can reach more customers, and more effectively market your businesses.

If you’d like to find out more about our digital brand guideline services, or any of the other services we offer, talk to us today at marketing@proctors.co.uk.