Thank you for your continued partnership with P+S. We’re always looking for ways to improve our service, from every aspect. This customer satisfaction survey is designed to give you the chance to feed back. So we can find areas to add additional value, and guide how we can help build your marketing plan in a more collaborative way.
Your account manager(s) meets your needs in terms of communication, transparency and consistency of updates
You have clarity on the status of your projects, as often as you need it
Your briefs are challenged and interrogated
You’re happy with the estimating and invoicing processes that you go through with your account manager(s)
Your account manager(s) adds value to your relationship
You get exposure to the ‘experts’ within Proctors
Any other notes regarding project management you'd like to add?
We meet your creative challenges
You are given a full justification for creative decisions, when needed
The creative produced is accurate and on brand
The creative produced elevates your brand
You are generally pleased with the creative input of the team
Any other notes regarding creative aspects you'd like to add?
Proctors is a valued and important partner for you
Proctors' values align with yours
Proctors understands your business and objectives, and provides valuable advice to support you
Proctors is easy to work with
Proctors provides good value for your investment
You’re happy with the overall experience and quality of work
Any other overall notes you'd like to add?