Junior Business Analyst

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As soon as possible
Maternity cover, 9 months from December 2021. Full time.
£22-25K per annum, dependent on skills and experience.

Are you a talented Business Analyst with a knack for turning requirements into solutions? Do you excel in problem solving and generating solutions for user needs and internal pain points? Can you display a deep knowledge of user experience?

Do you have the uncanny ability to get to the heart of a client’s business objectives, and then translate them into brilliant behind-the-scenes workflows, improved web processes and specifications that deliver a seamless online user experience?

If yes, you may be interested in what we have to offer.

What you'll be doing

Working within the digital team, you’ll help define the functional and digital solutions needed to fulfill the business needs of our clients, and then translate your findings, working with the design and development teams in order to determine an effective solution that will meet and surpass the client’s aims, ensuring the completion of analytical, building, testing and deployment tasks for software features.

The role is very varied based on the clients and projects involved. Below are just some of the tasks your typical day will be filled with:

• Supporting the team in gathering and defining clients’ business objectives, from client meetings, workshops and briefs.

• Examining and mapping user journeys and flow diagrams.

• Identifying and presenting possible solutions / future processes.

• Creating documents that detail solutions, including user stories and acceptance criteria, that will form the basis of the project functionality and estimate.

• Prioritization of client requirements to aid with decisions on development phasing.

• Examining and mapping user journeys and flow diagrams.

• Mocking up wireframes of intended functionality.

• Creating functional specifications to relay back to the client and the Proctors’ team.

• Creating presentations to present concepts, research findings and explain key solutions to clients / stakeholders.

• Continual liaising between both clients and internal team throughout the project.

• Ensuring all documentation remains up to date for future reference.

• Creating presentations to present concepts, research findings and explain key solutions to clients / stakeholders.

• Helping to perform quality assurance against originally defined specifications, and throughout the development of a project ensuring that the original requirements and the clients aims are met.

• Identifying any potential problems that may affect schedules or specifications, and notifying the relevant parties.

• Producing training manuals / documentation and training clients in using any new systems implemented.


• At least 18 months experience in a similar role.

• Experience in business/systems analysis in order to draw business-relevant conclusions.

• Experience in creating requirements, scopes, functional specifications or similar documents.

• Experience in mapping processes and creating flows.

• Brilliant personal time management and prioritisation skills in order to deliver tasks and projects in a timely fashion.

• A hands-on approach to problem solving; identifying issues and using your initiative and available resources to generate ideas and solutions.

Bonus points for

• Previous experience working with / defining websites, CMS systems and mobile applications.

• Experience with CRM or DAM systems (not vital, but will stand you in good stead).

Must be

• Excellent at problem solving and getting to the heart of what a client wants and needs.

• Meticulously eagle-eyed when it comes to detail, accuracy and quality.

• Excellent at notetaking and requirement capturing, especially in high paced environments such as client workshops.

• Able to work on a project confidently, calmly and quickly under pressure in a fast-paced environment.

• Methodical and highly organised.

• Positive and enthusiastic (even on a Monday morning!).

• A real team player, working closely with other BAs and the project team (PM, designers, developers and testers), contributing to best practice and sharing knowledge, resources and ideas, but comfortable working alone when required.

• Dab-hand at analysing and documenting user and business processes.

• An excellent verbal, written and technical communicator.

• Hardworking and flexible with a willingness to work outside ‘normal’ working hours when required. (This isn’t a regular thing, never fear, but it can happen every so often.)

What's next

So, if you like the sound of us, and you have what it takes to deliver the world-class service our clients demand, please send your CV and a brief covering letter to  Don’t forget to list your name, followed by the position you are applying for in the subject line.

Interview process

• First interviews will be with the Business Analyst, Head of Digital Projects and HR Manager. You will be set a short task in preparation for this interview.

• Second interview will be with our Managing Director and Technical Director.

We are an equal opportunities employer, welcoming applications from all, and we will always seek to consider flexible working options if appropriate. In recruiting, hiring, developing and promoting employees, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief, and place an obligation upon all employees to respect and act in accordance with this policy.

Interested in working for us?

If you believe you have what it takes to deliver the world-class service our clients demand of us, send us your CV and brief covering note. Don't forget to include your name and the position you're applying for in the subject line.

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